FAQs
General Questions
Everything you need to know about our
products and who we are.
We offer a wide variety of drinks including beers, wines, whiskeys, champagnes, soft drinks, and other premium beverages.
Do you have a physical store?
Yes, we operate an online store and selected physical outlets. Store addresses can be found on our contact page.
You can browse freely, but creating an account makes checkout faster and lets you track your orders.
Are your products authentic?
Absolutely. All our products are sourced directly from trusted breweries and official distributors.
Ordering & Paying
Simple, secure, and stress-free shopping.
Simply browse our product categories, add items to your cart, and checkout using our secure payment system.
We’re partnered with Paystack hence, We accept Visa, MasterCard, Verve, and bank transfers.
Orders can be cancelled or updated within 1 hour of placement by contacting our customer support
Yes. All transactions are encrypted and processed through trusted payment gateways.
Delivering & Shipping
Fast, safe, and right to your doorstep.
We deliver nationwide within Nigeria and offer express delivery in select cities.
How long does delivery take?
Standard delivery takes 2–5 business days, while express delivery is within 24–48 hours
Yes, for selected locations. Availability will be shown at checkout.
How much does delivery cost?
Delivery fees vary based on location and order size. Shipping costs are calculated at checkout
Returns & Refunds
We value your satisfaction — hassle-free returns.
Yes. Returns are accepted within 3 days if the item is unopened and in its original packaging.
Contact our customer support with your order number. Refunds are processed within 5–7 business days after inspection.
Please contact us immediately with photos of the damage, and we will arrange a replacement or refund.
Promotions & Loyalty
Sip, save, and enjoy exclusive rewards.
Yes. Subscribe to our newsletter to receive exclusive coupons and deals.
We’re working on one! Soon you’ll earn points on every purchase that can be redeemed for discounts.
Why buy from Oloti?
Crafted for taste, Delivered with care
Premium Quality Drinks
Only the finest, carefully sourced beverages - every bottle pass strict quality checks
Wide Variety for Taste
From soft drinks to premium wines & craft brews, we cater to all preferences.
Trusted by Thousands
Our Customers keep coming back - proof of trust & satisfaction we've built
Fast & Reliable Delivery
Get your Favorite drinks delivered promptly, right to your doorstep.